Collection Specialist (Desk Collection) - Yogyakarta

Join PT Teknologi Internasional Nusantara, a leading financial technology company, as a Collection Specialist (Desk Collection) in Sleman, Yogyakarta. In this critical role, you will be the driving force behind our efforts to maintain healthy financial portfolios and ensure timely collections. With a mission to revolutionize financial services in Indonesia, our company is committed to innovation and excellence. As a Collection Specialist, you'll play a pivotal role in our financial operations, working closely with our clients and internal teams to achieve our collection targets.

In this role, you will handle daily collections, manage payment reminders, and resolve customer inquiries. You will use tools like CRM systems and financial software to track and manage collections efficiently. This is an opportunity to grow within a dynamic and supportive team, with the chance to develop your skills in financial technology and customer service.

📋 Tanggung Jawab Pekerjaan

• Handle daily collections and manage payment reminders
• Resolve customer inquiries and address collection issues
• Use CRM systems and financial software to track and manage collections
• Collaborate with internal teams to ensure timely and accurate collections
• Monitor and report on collection performance metrics
• Provide exceptional customer service and maintain positive relationships with clients
• Stay updated on industry trends and best practices in collections
• Participate in team meetings and contribute to process improvements

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collections or related financial roles
• Strong knowledge of financial products and services
• Proficiency in using CRM systems and financial software
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet tight deadlines
• Bachelor's degree in Finance, Business Administration, or related field
• Certification in collections or financial services is a plus
• Fluency in Indonesian and English is required

🛠️ Keahlian

Lowongan Terkait