Restaurant Head

PT Bangun Eksotis Nugraha is seeking a Restaurant Head to lead our fine dining restaurant in Badung, Bali. This is an exciting opportunity to be part of a vibrant team culture and enjoy competitive salary and career growth. As Restaurant Head, you will oversee daily operations, manage staff, and ensure exceptional dining experiences for our guests.

In this role, you'll manage a team of 15-20 staff, including chefs, servers, and support personnel. You'll work closely with the kitchen to ensure high-quality food, manage inventory and suppliers, and handle customer complaints and feedback. This position offers a chance to grow within the hospitality industry and contribute to Bali's thriving tourism sector.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the restaurant, including staff scheduling and performance management.
• Manage a team of 15-20 staff, including chefs, servers, and support personnel.
• Ensure high-quality food and beverage service through regular training and quality control.
• Manage inventory and suppliers to maintain optimal stock levels and reduce waste.
• Handle customer complaints and feedback to maintain high levels of customer satisfaction.
• Work closely with the kitchen to ensure efficient and effective food preparation.
• Monitor and report on restaurant performance metrics, such as sales, customer satisfaction, and staff turnover.
• Participate in team meetings and contribute to the development of restaurant policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a leadership role within the hospitality industry, preferably in fine dining or high-end restaurants.
• Proven track record of managing a team and improving operational efficiency.
• Strong knowledge of food and beverage service, including menu development and cost control.
• Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
• Familiarity with POS systems, such as Micros, and inventory management software.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Certification in Food Safety and Hygiene (e.g., SSP, HACCP) is a plus.

🛠️ Keahlian

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